1miba Privacy Policy — Our Firm Commitment to Protecting Your Data

1miba (https://1miba.click) is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy explains in detail how your personal information is collected, processed, stored, and protected.

By creating an account or using 1miba, you agree to this Privacy Policy. Our policy is built in accordance with international data protection standards. We believe transparency is the foundation of trust — which is why everything is presented in plain, straightforward language.

• This policy applies to the 1miba website, mobile app, and all associated services.
• 1miba is not responsible for the privacy policies of third-party sites or services.
• You will be notified at your registered email address whenever the policy is updated.

1miba collects only the data strictly necessary to deliver our services. Collecting unnecessary information goes against our policy. The table below outlines what we collect.

1miba uses your personal data for specific, legitimate, and transparent purposes. Each purpose is detailed below.

• Account management: To complete your registration, keep your login secure, and maintain accurate profile information.
• Payment Processing: To process deposits and withdrawals securely and to maintain transaction records.
• KYC & Identity Verification: To comply with international Anti-Money Laundering (AML) regulations.
• Customer support: To resolve your issues quickly and improve our service quality.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Responsible Gaming: To identify signs of gaming addiction and provide timely support.
• Personalized Experience: To recommend games tailored to your preferences and show you relevant promotions.
• Legal obligations: To meet the requirements of applicable laws and regulatory authorities.

1miba retains your data only for as long as necessary. All data is kept while your account is active. Once your account is closed, data is securely deleted in accordance with legal requirements.

• Account information: For the duration of active account use, and up to 5 years after closure (for legal purposes).
• Financial transaction records: 5–7 years in accordance with international AML regulations.
• Support Conversations: 2 years after the issue is resolved.
• Cookies & Session Data: After the session ends, or for a maximum of 1 year.
• KYC Documents: Stored securely for up to 5 years following verification.

Once the retention period expires, all data is permanently deleted or anonymized using secure methods.

1miba does not sell your personal information or share it with third parties for advertising purposes. However, data may be shared in certain limited circumstances.

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum data required to process transactions.
• Game software providers: Only the minimum data necessary to operate games, shared under strict confidentiality agreements.
• Regulatory authority: Data may be disclosed to licensing authorities due to legal obligations.
• Law enforcement agencies: Data may be disclosed in response to lawful orders or investigations.

1miba uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience and keep our services running smoothly.

• Essential cookies: Used to keep your login session active and ensure platform security. These cannot be disabled.
• Functionality cookies: To remember your preferences (language, theme). These are optional.
• Analytics Cookies: To understand which sections of the site are used most. All data is fully anonymized.
• Cookie Controls: You can delete or manage cookies at any time through your browser settings.

Under 1miba's Privacy Policy, you have several important rights over your own data. You may exercise these rights at any time.

To exercise these rights, please contact Help Center or email us at support@1miba.click. We'll respond within 30 business days.

1miba uses industry-leading technology to keep your data secure. Our security framework operates across multiple layers of protection.

• TLS/SSL Encryption: All data transmissions are encrypted via HTTPS protocol.
• AES-256 Storage Encryption: Stored data is protected with military-grade encryption.
• Firewall & DDoS protection: Our servers are protected against external attacks.
• Access control: Only authorized personnel have access to specific data.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Data Breach Response: In the event of a data breach, we will notify affected users within 72 hours.

1miba is an adults-only platform. We strictly do not collect or store data from anyone under the age of 18. Age verification is carried out at the time of registration.

• Date of birth is verified during registration to prevent minors from accessing the platform.
• Any data found to have been collected from a minor will be deleted immediately.
• If parents have any concerns, they can reach us at support@1miba.click.
• To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

1miba reserves the right to update this Privacy Policy as needed. We will notify you in different ways depending on the nature and significance of the changes.

• For minor changes, only the update date at the top of the page will be revised.
• You will be notified at your registered email of any significant changes — at least 14 days in advance.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• To request an archive of older versions, email support@1miba.click.

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, get in touch with us. Our dedicated privacy team will respond as quickly as possible.

• Email: support@1miba.click
• Response time: Usually within 24–48 hours on business days
• Help Center: Go to Help Center